Spark by Hilton Salt Lake City Airport

Elevate Your Career in Hospitality: Seeking a Stellar Front Office Manager

Location: Hilton Hotel, Salt Lake City, UtahEmployment Type: Full-Time

What We Offer:

• Global Discounts: Enjoy hotel room and car rental discounts worldwide, not only with Hilton but also with Marriott and IHG.
• Dynamic Work Environment: Thrive in a vibrant setting where your leadership can truly shine.
• Competitive Compensation: Benefit from a competitive salary and comprehensive benefits package.
• Professional Growth: Seize opportunities for career development within the prestigious Hilton brand.

The Role:

As the Front Office Manager, you will be the heartbeat of our hotel’s lobby, leading a team dedicated to providing outstanding guest experiences. Your mission is to ensure seamless operations at the front desk, from check-in to check-out, making every guest feel valued and welcome.

Key Responsibilities:

• Team Leadership: Manage and mentor the front office team to deliver impeccable customer service.
• Guest Satisfaction: Coordinate with various departments to ensure guest satisfaction.
• Issue Resolution: Handle guest inquiries and resolve issues with a proactive, positive approach.
• Operational Oversight: Oversee room bookings, reservations, and front office financial transactions.
• Quality Assurance: Implement and maintain Marriott’s high standards of quality and service.

Who You Are:

• Hospitality Enthusiast: You have a minimum of 1 year in a front office leadership role.
• Problem-Solver: You possess excellent communication and interpersonal skills.
• Experience Creator: You have a flair for creating memorable guest experiences.
• Team Player: You thrive in a fast-paced environment.

Join Us:

If you’re ready to lead with passion and make a lasting impression, apply now to become part of our Hilton hotel family. We value diversity and inclusion, and every role makes a difference.